FAQ
What is LuxeWrist?
LuxeWrist is a premier platform offering luxury watch enthusiasts the chance to win high-end timepieces through our exclusive giveaways.
How does the giveaway work?
Every purchase you make earns you entries into the current giveaway. The more you spend, the more entries you receive. No purchase is necessary to enter or win. See Official Giveaway Rules for complete details including how to enter without making a purchase.
Who is eligible to enter?
Our giveaways are open to legal residents of the 50 United States, the District of Columbia, and Canada (excluding Quebec) who are at least 18 years old. Please refer to the Official Giveaway Rules for any additional eligibility requirements.
Do I need to make a purchase to enter?
No purchase is necessary to enter or win our giveaways. We provide a free alternative method of entry for all participants. See Official Giveaway Rules for complete details including how to enter without making a purchase.
How often can I enter?
You can enter as many times as you want. Every purchase gives you more entries. Check the Official Giveaway Rules for full details.
How are winners selected?
Winners are selected through a random drawing conducted by American Sweepstakes, a third-party sweepstakes administration company. This ensures a fair and unbiased selection process.
How will I know if I've won?
Winners will be notified via the email address or phone number provided during entry. We also announce winners on our website and social media channels.
Are there any taxes on prizes?
Yes, all federal, state, and local taxes are the sole responsibility of the winner. Winners may be required to complete tax forms before receiving their prize.
Can I transfer my prize to someone else?
No, prizes are non-transferable and cannot be substituted unless specified in the official rules.
How do I enter without making a purchase?
We offer a free alternative method of entry for all our giveaways. Detailed instructions can be found in the official rules section of each giveaway page.
Where can I find the official rules?
You can find the Official Giveaway Rules linked in the footer of our website or directly here: Official Giveaway Rules
Can I request a specific watch for a future giveaway?
We’re always looking for new ideas. If there’s a watch you would love to see in a future giveaway, let us know. While we can’t promise anything, we love hearing what our community is excited about. You can send your suggestions through our Contact Us page.
How do you protect my personal information?
We value your privacy and employ industry-standard security measures to protect your data. Please review our Privacy Policy for more details.
Shipping & Returns
Do I have to pay for shipping if I win?
No, LuxeWrist covers all shipping costs for giveaway winners. We will provide tracking information once the prize has been shipped.
How long does shipping take?
Shipping times vary based on the prize and your location, but most prizes will be delivered within 10-15 business days after confirmation of winner eligibility.
Do you ship internationally?
Currently, our giveaways are only open to residents of the United States and the District of Columbia, so we do not ship prizes internationally at this time.
Can I return a prize if I don’t want it?
No, giveaway prizes cannot be returned or exchanged for cash or another item. However, if your prize arrives damaged or defective, please contact us immediately so we can assist you.
What if my prize is lost or damaged during shipping?
If your prize is lost or arrives damaged, please contact our customer support team as soon as possible, and we will work with you to resolve the issue.
Can I return or exchange purchased items from the LuxeWrist store?
Yes, if you purchase an item from our store (separate from the giveaway), our standard return policy applies. Please refer to our Return Policy page for full details.
Who can I contact for more information?
For any additional questions or concerns, please reach out to our customer support team via the Contact Us page on our website.